Terms Of Service

Effective Date: Jun 17-2026

These Terms of Service govern the use of the Glam Factory Vintage website and all transactions conducted through it. By accessing or purchasing from this site, visitors acknowledge that they have read, understood, and agreed to these Terms of Service. These terms provide clear information regarding the relationship between the customer and Glam Factory Vintage, including conditions related to orders, payments, deliveries, returns, and limitations of responsibility. Glam Factory Vintage encourages all users to review this page carefully before placing an order.

Glam Factory Vintage operates as an online retail platform providing customers with access to a variety of vintage-inspired and fashion products available through its website. The website and its contents are intended solely for lawful personal use. Any individual accessing the site must be at least 18 years old or using the site under the supervision of a parent or legal guardian. By continuing to browse or purchase from the website, the customer confirms compliance with all applicable local, state, and federal laws.

Glam Factory Vintage reserves the right to update or revise these Terms of Service at any time without prior notice. Changes take effect immediately upon publication on this page.

Use of the Website

The Glam Factory Vintage website is provided for personal and non-commercial use. Users agree not to reproduce, distribute, modify, or exploit any content, design, or product information from the site for any unauthorized purpose. Any misuse of the site or attempt to interfere with its operation may result in suspension of access and legal action if necessary.

All product descriptions, technical specifications, photographs, and other content displayed on the Glam Factory Vintage website are provided for informational purposes. While every effort is made to ensure accuracy, variations may occur due to monitor settings, photography lighting, vintage product characteristics, or manufacturer updates. Glam Factory Vintage reserves the right to modify product information, pricing, or availability at any time without prior notice.

Account Responsibility

Customers may create an account to manage order history and checkout information. Users must provide accurate, complete, and current information. The customer is responsible for maintaining the confidentiality of login credentials and for any activity conducted under their account. Glam Factory Vintage shall not be liable for any unauthorized access arising from the customer’s failure to protect their credentials.

Order Acceptance and Processing

All orders placed through the Glam Factory Vintage website are subject to verification and acceptance. An order confirmation email acknowledging receipt of an order does not guarantee acceptance of that order.

Glam Factory Vintage reserves the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Product availability issues
  • Payment authorization problems
  • Pricing errors
  • Suspected fraudulent activity
  • Inaccurate customer information

Orders are generally processed within one to three (1–3) business days. If an order cannot be fulfilled, Glam Factory Vintage will contact the customer regarding available alternatives or issue a full refund.

Pricing and Payments

All prices displayed on the Glam Factory Vintage website are listed in U.S. Dollars (USD).

Glam Factory Vintage reserves the right to modify pricing at any time. However, the price displayed at the time an order is successfully placed will be honored for that purchase.

Accepted payment methods are displayed during checkout and processed through secure third-party payment providers. Glam Factory Vintage does not store complete payment card information and relies on industry-standard security measures to help protect customer data during transactions.

Shipping and Delivery

Glam Factory Vintage currently ships within the United States.

Orders are processed Monday through Friday, excluding holidays.

Order Cut-off Time: 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). Orders placed after this deadline, or on weekends, will be processed the following business day.

Order Processing Time: 1 to 2 business days (Monday–Friday).

Transit/Shipping Time: 3 to 4 business days (Monday–Friday).

Total Estimated Delivery: 4 to 6 business days (Monday–Friday).

Once an order has shipped, customers will receive tracking information via email.

Glam Factory Vintage is not responsible for shipping delays caused by:

  • Weather conditions
  • Carrier disruptions
  • Incorrect shipping information provided by the customer
  • Circumstances beyond our reasonable control

Returns, Refunds, and Exchanges

Glam Factory Vintage is committed to customer satisfaction and maintains a transparent return policy.

Customers may request a return or exchange within thirty (30) days of receiving their order, provided the item remains unused, in its original condition, and includes all original packaging, tags, and accessories where applicable.

Return Conditions

  • Returns are accepted for both defective and non-defective products.
  • Exchanges are accepted for eligible products.
  • No restocking fees apply.
  • Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Refund Processing

Refunds are processed within seven (7) business days after the returned merchandise has been received and inspected. Refunds will be issued using the original payment method whenever possible.

Intellectual Property

All text, graphics, images, logos, website designs, product descriptions, trademarks, and other materials displayed on the Glam Factory Vintage website are the property of Glam Factory Vintage or its content suppliers and are protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial use of any content is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by law, Glam Factory Vintage shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the website, products purchased through the website, or any inability to access the website.

In all circumstances, Glam Factory Vintage’s total liability shall not exceed the amount paid by the customer for the applicable order.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Nevada, United States, without regard to conflict-of-law principles.

Any dispute arising from these Terms of Service or the use of the website shall first be addressed through good-faith negotiations between the parties. If a resolution cannot be reached, disputes may be submitted to a court of competent jurisdiction located within Nevada.

Contact Information

Business Name: Glam Factory Vintage

Located In Our Address: 211 E Colorado Ave, Las Vegas, NV 89104, United States

Phone Support: +1 702-443-0131

Email Support: support@glamfactoryvintage.com

Customer Service Hours

Tuesday – Saturday: 10:00 AM – 4:00 PM

Sunday – Monday: Closed

Response Time

We are committed to responding to all customer inquiries within 24 hours during normal business operations.

Follow Us

Facebook:
https://www.facebook.com/p/Glam-Factory-Vintage-100057120144338/

Instagram:
https://www.instagram.com/glam_factory/

TikTok:
https://www.tiktok.com/@glamfactoryvintage

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.